Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Please click on “Return Policy” in the header to view our return terms.
Are any purchases final sale?
We do not accept returns of certain products that cannot be used by more than one person, such as (socks, underwear, etc.).
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
But usually, it doesn’t take more than 3–5 business days.
Where are your products manufactured?
With pride, our products are entirely made in Egypt.
We carefully select our manufacturing partners to ensure our products are of high quality and offer fair value.
How much does shipping cost?
We offer a flat shipping rate of 75 EGP anywhere in Egypt.
Enjoy free shipping on all orders above 2000 EGP.